Customer Service Job in Cradley Heath, Sandwell. Apply for the latest Cradley Heath, Sandwell jobs in Customer Services in Cradley Heath, West Midlands (County), United Kingdom.
Customer Service Job in Cradley Heath, Sandwell
Job Description
We are currently recruiting for a Customer Service Advisor on behalf of our clients based in Cradley Heath.
The Customer Service Advisor will be responsible for responding to customer enquiries and providing excellent customer service and processing sales orders.
This is a full time position working Monday to Thursday 8:30am to 5pm and Friday 9am to 3:30pm.
Job Duties will include;
* Handling paperwork for all customer returns and raising all credit notes and customer complaints
* Answering and recording customer enquiries within an appropriate timeframe
* Liaising with departments such as production, warehouse and material controllers
* Invoicing and scanning orders
* Running end of day reports
* Dealing with regulations and transportation of goods
* Checking off freight invoices
* Carrying out any further tasks as requested by management
Skills & Experience required;
* Excellent communication skills
* Experience within a similar role with customer experience
* Organisational skills
* Ability to prioritise workloads
* Accurate
If you are interested in this role then please apply with your CV or call Jade on (phone number removed)
Location: Cradley Heath, Sandwell
Category: Customer Services
Job Title: Customer Service
Salary: £9.50 – £10.50/hour
Benefits: Full Time
Job Type: Permanent, Temporary, Full Time
Apply Now!
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