ECM Administrator Job in NW9, Kingsbury, Greater London. Apply for the latest NW9, Kingsbury, Greater London jobs in Social Care in Kingsbury, Greater London, Greater London, United Kingdom.
ECM Administrator Job in NW9, Kingsbury, Greater London
Job Description
ECM Administrator – Part Time (Wednesday to Friday)
£21,500 per annum, pro rata
About Us
City & County Healthcare Group is a family of care companies delivering domiciliary care, extra care, complex care and live-in care services across the UK. As an industry leader, we’re bound by a common set of values and principles in providing flexible, community-based care support of the highest standard that actively promotes the independence, dignity and choice for our clients and customers while promoting staff support and development.
The Role
We’re currently looking for an experienced ECM Administrator to join one of our long-established and reputable Domiciliary Care branches in Qeensbury on a part-time basis.
The Electronic Call Monitoring system is a program that aids the branch in monitoring and recording the amount time carers spend at each visit to a client’s home. This allows the company to produce accurate reports for management information, payroll and invoicing. The ideal candidate will have worked with a similar system or have worked in a busy Domiciliary Care office.
Duties & Responsibilities
Including, but not limited to:
* Direct responsibility for the management of the ECM/ CM2000 systems and processes in branch.
* Responding to alerts on the system of calls being missed
* Liaising with carers on their attendance and why visits may be late.
* Running reports for management.
* Providing support to staff members as required.
* Take part in the On Call out of hours’ service as required.
* Adhering to company privacy policies and procedures at all times.
Ideal Candidates
* Basic payroll knowledge
* Previous experience in a similar role within a care company (advantage but not essential)
* Computer literate
We will offer you
* 22 Days Holiday (increasing to 25 after 3 years service) – pro rata
* Occupational Maternity Pay & Adoption Pay
* Occupational Paternity Pay*
* Death in Service Payment*
* Occupational Sick Pay
* Access to Employee Assistance Programme
* Lifeworks Reward Scheme
*subject to terms and conditions and qualifying period
This is a part time position in Queensbury with a fantastic company that encourages staff to reach their full potential. Continuous training and support will be provided, and you will have a fantastic Senior Management Team to work alongside to grow the business and support your own career development.
MiHomecare, part of City and County Healthcare Group is an equal opportunities employer
Location: NW9, Kingsbury, Greater London
Category: Social Care
Job Title: ECM Administrator
Salary: £21500/annum Benefits + Pension
Benefits: Full Time
Job Type: Permanent, Full Time

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