Technical Support Engineer Job in CV35, Wellesbourne Mountford, Warwickshire. Apply for the latest CV35, Wellesbourne Mountford, Warwickshire jobs in Engineering in Wellesbourne Mountford, Warwickshire, United Kingdom.
Technical Support Engineer Job in CV35, Wellesbourne Mountford, Warwickshire
Job Description
Company Profile
This company brings a new kind of thinking to the machine tool market by providing in-depth technical support and applying unrivalled insight, experience and expertise. They have a commitment to excellent customer service, in-depth product knowledge and factory trained support teams as well as ongoing service. They are a single source machine tool and additive manufacturing turn-key solutions provider that delivers the best manufacturing solutions for increasing productivity and profitability.
Job Summary
This company is based on the prestigious Wellesbourne Distribution Park and is actively seeking an experienced and professional Technical Support Engineer to join the team. The successful applicant will be required to carry out installations, service and breakdown requests, deliver first class customer care and positively represent the brand at all times. Development and training opportunities will be available.
Responsibilities
* To communicate positively and efficiently with the Service Desk.
* To visit customer sites to install, service and repair machines.
* Leave jobs in full working order and liaise with customers.
* At customer sites, familiarise yourself with customer rules and working practices, including their health and safety policies.
* To feedback to the Service Desk problems/issues on site.
* When the job/customer dictates, there could be a requirement to lodge away from home.
Requirements
* Ability to install, service and repair CNC machines and equipment.
* Ability to fault find, diagnose and correct errors as identified on CNC machine tools.
* Ability to assemble, set up and dismantle hydraulic, pneumatic and large associated mechanical assemblies.
* A team player with the ability to work on own initiative and problem solve.
* Knowledge of part identification and understanding of engineering drawings.
* Mechanical and electrical qualifications/experience.
* PLC knowledge.
* Excellent customer service, communication and organisational skills.
* PC literate.
* Previous experience of a service team environment.
Benefits
Competitive Salary
Company Pension Scheme
Private Healthcare/Life Cover
26 days holiday per annum
Location: CV35, Wellesbourne Mountford, Warwickshire
Category: Engineering
Job Title: Technical Support Engineer
Salary: £28000 – £32000/annum
Benefits: Full Time
Job Type: Permanent, Full Time
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