2nd Line Support Engineer Job in NE27, Shiremoor, Borough of North Tyneside. Apply for the latest NE27, Shiremoor, Borough of North Tyneside jobs in IT in Shiremoor, Tyne & Wear, United Kingdom.
2nd Line Support Engineer Job in NE27, Shiremoor, Borough of North Tyneside
Job Description
2nd Line Support Engineer
North Shields
Salary: £25,000 – £35,000 per annum
An exciting opportunity has arisen for a 2nd Line Engineer to join a leading public sector organisation. The successful candidate will be joining this organisation during an exciting period of technical and digital transformation.
You will become part of the digital services team and will play an essential part in their delivery via excellent technical support.
Key responsibilities:
* To provide 2nd line technical support in relation to Desktop, Network, Telecommunications, Infrastructure, 365 and Cloud technology to all service users
* Provide an escalation path to the Service Desk 1st line team for resolving incidents and fulfilling service/change requests
* To work directly with service management
* Responsible for EUC build images, support, and updates
* Provide onsite EUC technical support to service users
* Provide initial diagnostics and support of Microsoft 365 and Cloud issues
* Provide initial diagnostics and support of Citrix and Virtual Platform issues
* Provide administration support of a Citrix environment
Ark Search is an equal opportunities employment business and employment agency and welcomes applications from all candidates
Location: NE27, Shiremoor, Borough of North Tyneside
Category: IT
Job Title: 2nd Line Support Engineer
Salary: £25000 – £35000/annum
Benefits: Full Time
Job Type: Permanent, Full Time
Apply Now!
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