Administrator Job in Leeds, West Yorkshire. Apply for the latest Leeds, West Yorkshire jobs in Administration in Leeds, West Yorkshire, United Kingdom.
Administrator Job in Leeds, West Yorkshire
Job Description
Chubb Fire & Security is currently recruiting an Administrator to join the team in our Leeds office. The main goal of this role is to provide administrative support to ensure the smooth and effective running of the branch. You will also be closely supporting the Operations Manager and the General Manager, helping to provide the best customer service possible.
Working Pattern -Mon – Fri, 9am-5pm 37.5hrs per week
Job Description
* Organise, check and input engineer timesheet information on a weekly basis in line with set timescales and processes
* Communicate with Customers, Engineers and the Customer Service Centre regarding installation projects and service calls
* Maintain customer job files, ensuring that all necessary information is accurately recorded, to ensure that full customer history and data is readily available
* Clear cancelled jobs and database amendments
* Assist with the production of engineer routine maintenance lists / logs and report on progress
* Assist the Operations Manager with installation planning and management of work in hand
* Obtain all required customer information and pass to the False Alarm Management team
* Take calls from Engineers, Customers and Colleagues to assist in the resolution of any issues or concerns
Qualifications
* Ideally have some previous customer service/Admin experience
* Have a high level of IT literacy, especially Microsoft Word and Excel
* Ideally have a good general background in administration
* Be proactive, able to prioritise workloads and have exemplary customer service skills
* Have excellent people and communication skills, able to explain situations clearly, both verbally and written
* Preferably have experience working with customer disputes Additional information * Employee Scholarship Scheme
* Generous pension scheme * Free parking * 25 days annual leave + bank holidays
* Benefits Central Platform hosting employee reward and recognition initiatives and health and wellbeing resources
* Bravo Awards which recognise outstanding contributions from all employees and encourage excellence
More about us:
Chubb is a leading provider of fire safety and security solutions & services for customers worldwide. We have been protecting people and assets for over 200 years. Today, our 14,000 employees in 250 branches in 17 countries work to make the world safer, protect people and provide peace of mind. Our fire, security and monitoring services cover more than 1.3 million sites around the world.
We welcome applications from candidates with good IT / communication skills, Administrators, Branch Administrators, Office Administrators, Team Administrators, Customer Service Coordinators, Branch Administrators, Administrators, Service Administrators, Business Support Administrators, Customer Service Administrators, Install Administrators, Operations Administrators and Installations Administrators
Location: Leeds, West Yorkshire
Category: Administration
Job Title: Administrator
Salary: £19000 – £21000/annum
Benefits: Full Time
Job Type: Permanent, Full Time
Apply Now!
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