Customer Services and Administration- Hybrid Job in portsmouth. Apply for the latest portsmouth jobs in Customer Services in Cosham, Hampshire, United Kingdom.
Customer Services and Administration- Hybrid Job in portsmouth
Job Description
Customer Service Advisor & Administrator – Hybrid working
Hybrid : You will need to be in the offices full time for your training however once completed you will be able to work 2 days from home and three days in the offices
Location : Portsmouth
Hours of work: You will work 37.5 hours a week and between the hours of 8am and 5pm on a rota
Week 1 = 8am to 4.30
Week 2 = 8.30 to 5pm
You will be asked to work two Saturday mornings for three hours a month bit this will be paid at an additional £50.00 per shift and this can be done at home
Salary :£20000 – £20500 starting salary
Plus, fantastic benefits which include :
Supportive and tailored training
Hybrid working
Independent family run business
30 days holiday including bank holidays which will rise to a maximum of 38 days with length of service
You will also get your birthday off as an additional day
Annual pay reviews
Fantastic career progression
Free car parking
Easily accessible on public transport
Pension scheme
Benefits schemes is under review and set to increase
You will receive a salary increase once you pass probation
Dynamite recruitment is working in partnership with a hugely successful and very well-established independent business who are based in Portsmouth
Our client provides a unique and very specialist service to their customers and due to huge success are now looking to expand
As a result we are now supporting them in the recruitment for Customer Service Executives and Administrators
This position is a very varied role whereby you manage caseloads and support your client with various tasks
As a Customer Service Advisor & Administrator you will be required to
Request references both verbally and in writing from clients
The aim will be to manage cases from start to finish and complete a number of checks for your client
To manage inbound and outbound calls with professionalism
To manage inbound and outbound emails with professionalism
To cross check documents and raise any issues or findings
To priories workloads and be able to work to tight deadlines and SLA agreements
To upload case files and client information with accuracy to the system
To chase outstanding documents
To help the customer with their journey
To manage any general enquiries
To complete general administration
The ideal Customer Service Executive / Administrator will have / be
Previous customer service experience and pride themselves on going the extra mile
Will have the ability to prioritise and work to deadlines
Will be able to multitask
Will have good communication skills
Will have excellent attention to detail
Will have excellent verbal and written communication skills
Will be able to retain customer information successfully and follow instruction
To be considered please submit your CV asap , or contact Fran Curtis
INDDYN
Location: portsmouth
Category: Customer Services
Job Title: Customer Services and Administration- Hybrid
Salary: £20000 – £20500/annum up to 25000
Benefits: Full Time
Job Type: Permanent, Full Time
Apply Now!
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