Housing Solutions System Support Officer Job in Havering, Greater London. Apply for the latest Havering, Greater London jobs in Social Care in Romford, Greater London, United Kingdom.
Housing Solutions System Support Officer Job in Havering, Greater London
Job Description
Our local authority client has a 3-month contract vacancy (with the possibility of extension) for the role of a HOUSING SOLUTIONS SYSTEMS SUPPORT OFFICER, details as follows
Job Purpose
* To provide effective and efficient administration and reception support to the Housing Solutions Service and to provide help and assistance to personal callers to the Service.
* To understand the challenges and complexities around homelessness today, the impact that homelessness has on families and single people, and have a commitment to addressing housing issues and reducing homelessness.
* Prevention and Relief Services identify individuals and families at risk of homelessness and provide holistic support working with both internal and external partners including local voluntary sector organisations.
* This is a supportive role which will be at the forefront of the prevention of homelessness and at the cutting edge by finding a solution to a crisis or arranging emergency and settled accommodation for all homeless households following the introduction of the Homeless Reduction Act 2017.
Essential Requirements
* Relevant work experience, numerate and literate. Good numerical skills to carry out affordability tests to recommend financial awards/grants/loans.
* Experience working in a busy front facing customer focused environment to give advice and information to vulnerable customers.
* Experience of effective multi-disciplinary working.
* Experience of working on defined operational projects, working to tight deadlines and objectives with minimum supervision.
* Competent IT skills such as Microsoft Word, Excel and Outlook.
* Telephone skills.
* Ability to have or acquire knowledge an excellent working knowledge of all elements of housing needs: housing advice, homelessness prevention, property allocation and choice based lettings.
If you have the necessary experience and qualifications to fulfill this role, please submit your CV ASAP
Location: Havering, Greater London
Category: Social Care
Job Title: Housing Solutions System Support Officer
Salary: £13 – £16/hour (PAYE – Umbrella)
Benefits: Full Time
Job Type: Contract, Full Time
Apply Now!
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