Project Manager Job in North West. Apply for the latest North West jobs in IT in , , United Kingdom.
Project Manager Job in North West
Job Description
We are seeking a Project Manager to successfully plan and oversee the delivery of all projects to new and existing customers. To be a positive member of the Tech projects delivery team.
* Trustworthy, conscientious Project Manager to take accountability for the successful planning, delivery and completion of customer projects in conjunction with the Technical team.
* To ensure all projects are delivered to scope, quality, time and budget.
* To act as the accountable point of contact for all customers throughout the duration of a project, ensuring they receive good customer service and consistent updates.
* To proactively manage all Projects ensuring issues are resolved and timelines are adhered to.
* To create a visual Project process map and ensure its adhered to by all staff.
* To create, complete and produce Customer satisfaction statistics on all completed projects.
* To set up, and manage all projects through the Project Management functionality
* To complete all project and sales administration when required.
* To ensure required stock is procured in time for deployment and within the company’s commercial expectations.
* To provide regular Project reporting and updates to Senior Management as required.
* To manage resources for all projects, ensuring availability and capability to result in a successful project.
* To manage and monitor the calendars and ongoing movements for all Senior Technicians.
* To pro-actively support the Senior Technicians throughout project delivery ensuring key timing milestones are adhered to and Projects are delivered on time.
* To pro-actively track the delivery of all hardware and kit required for sales and projects, ensuring any issues are actioned quickly and resolved to avoid delays.
* To organise the delivery of all orders taking into consideration the customer need, security, cost and time requirement.
* To build and create strong relationships with all suppliers.
* To develop and maintain positive relationships with all customers, ensuring they receive the highest level of customer service.
* To be responsible for the professional, efficient, and timely onboarding of all new customers ensuring a friendly service and regular communication
* Experience of working to successfully deliver IT Transition and Transformation projects
* High level of administration experience
* A proven experience of providing excellent customer service
* Strong communication skills with the ability to address issues in a professional way to bring about a resolution
* Preferred experience within a buying and stock management environment
WHO ARE WE?
We are a multi channel, award winning Managed Service Provider (MSP) We have been enjoying CONSTANT growth for the past decade and are regarded by many in Tech as the gold star standard for Managed Services.
WHO ARE YOU?
A Project Manager eager to make your mark, to be looked after, to be advanced. We are here to DEVELOP your skill sets. In return for your hard work and loyalty we will fast track your professional development, Accreditations and skills. We are not here to hold you back but the opposite!
3 days a week home working with 2 days a week in the office which is central Manchester, Chinatown district. We are a highly social team which enjoys a few beers and peer group activities. We think a BALANCE of working from home: Working from the office is now essential to avoid feelings of social isolation and to increase FUN in your job
Location: North West
Category: IT
Job Title: Project Manager
Salary: £40000 – £45000/annum
Benefits: Full Time
Job Type: Permanent, Full Time
Apply Now!
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