Regional Service Technician Job in London: Engineering Jobs

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Regional Service Technician Job in London

Job Description

Regional Service Technician

Permanent

London

Competitive Salary

Our client, a well-established, worldwide company, specialising in industrial cleaning products, currently has the need for a Regional Service Technician to join their team. This role is field based covering London/Greater London areas. The successful candidate will benefit from a dedicated fully accredited internal training scheme.

What's on offer?

Competitive Salary
Monday to Friday – 8am – 5pm with flexibility required, plus weekend rota
Paid overtime available
24 days holiday plus bank holidays, increases after 5 years
Simplyhealth Cash Plan (including retail discount scheme) *
Critical Illness Cover and Life Insurance*
Staff discounts on products*
Company pension scheme*
Company sick pay*
Holiday purchase scheme*
Free tickets to sporting events*
Company van and a full set of tools provided
Company laptop, tablet and phone provided
Fuel card and hardware supplier card provided
Fully expensed fuel and parking
Uniform provided

Main Tasks of the Role:

Perform diagnostics, maintenance, and repairs on products whilst maintaining company and industry standards within the agreed time restraints
Use a diagnostic system to ensure diagnostic testing and repairs are thorough and to the highest quality
Replace parts and components and keeps detailed, organised records of repairs to each machine – in accordance with customer purchase order system/warranty guidelines
Regular communication with Team Leader and Schedulers to ensure efficiencies and KPI's are achieved
Communicate and actively listen to Customers and Schedulers to ensure positive working relationships are developed and maintained
Complete documentation of work orders to ensure accurate records and orders are created
Responsible for the control of van stocks in accordance with customer base – ensuring 5% difference adhered to during all stock takes
Responsible for ensuring relevance of individual van stock items and liaising with Team Leader where necessary
Identify and communicate sales leads relevant to Business Development Manager and Key Account Manager
Maintain tools and equipment to a satisfactory and safe condition
Actively participate in 'on the job' coaching and regular performance reviews with Team Leader
Accountable for self-development – attendance of accreditation training courses essential

The Successful Candidate:

Must have an understanding of mechanical, hydraulic or auto electrics
Ideally educated to an NVQ Level 2/3 in Engineering, however, this can be substituted with hands-on experience
Previous product knowledge and experience within the cleaning industry/material handling are desirable
Proven field service experience from a maintenance/technical background
Good communication skills, both written and verbal
Be self-motivated and flexible, as well as highly organised
Have a high level of diagnostic skills
Ideally have experience within electric and electronics, batteries, mechanical, hydraulics, pneumatics, and engines
Must hold a Full UK Driving licence and be able to commit to National travel and overnight stays

*After successful completion of probationary period

Location: London
Category: Engineering
Job Title: Regional Service Technician
Salary:
Benefits: Full Time
Job Type: Permanent, Full Time

Apply Now!