Service Architect Job in Hampshire: IT Jobs

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Service Architect Job in Hampshire

Job Description

Service Architect

Security Cleared

Contract

**A national security clearance is required for this role but candidates not holding this level of clearance will be considered**

Leading Managed Services Provider in the Defence Sector require a Service Architect to join their successful Practice.

We are looking for an innovative Service Architect with service architecture experience and the ability to identify, justify and document appropriate end-to-end service designs required by our potential customers. The successful applicant will become the Service SME within a bid / RFC team, responsible for all service management elements including cost modelling and production of enduring service plans and designs.

Responsibilities

Responsibility for the service design of low to medium complexity / value bid proposals (inc. Request's for Change (RFC's)):-
Understanding the customer's business:-
Organisation structure / culture / constraints / business roadmap.
Strong understanding of services,solutionsandstrategicroadmaps:-
Organisation structure / culture / constraints / roadmap alignment.
Development of high level service designs:-
Impact Assessment (IA) of current operating and governance model against requirements;
Identification of transition operating model (where required);
Design of future operating and governance model;
Definition of service catalogue items;
Understanding, assessment and negotiation of SLA's and KPI's, in relation to service credit and service penalty regime.
Identification and management of service management RAID items including exclusions, constraints and single points of failures (SPOFs);Core Skills

Client-facing skills at senior-level discussion, with the ability to communicate ideas and thoughts to senior executives;
Negotiating, bringing consensus, with substantial experience of running workshops;
Commercially astute – working knowledge of the contractual impact of the deal and associated constraints;
Self-motivating and objective setting;
Leadership skills for team co-ordination and motivation;
Excellent presentation skills both verbal and written. If you are interested please apply via this ad in the first instance or send a CV with covering note to (url removed)

Project People is acting as an Employment Business in relation to this vacancy

Location: Hampshire
Category: IT
Job Title: Service Architect
Salary:
Benefits: Full Time
Job Type: Contract, Full Time

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