Tenancy Enforcement Officer Job in Greenwich, Greater London. Apply for the latest Greenwich, Greater London jobs in Social Care in Woolwich, Greater London, United Kingdom.
Tenancy Enforcement Officer Job in Greenwich, Greater London
Job Description
Our local authority client has a 3-month contract vacancy (with the possibility of extension) for the role of a TENANCY ENFORCEMENT OFFICER, details as follows
Job Purpose
* Tenancy Enforcement Officers provide a comprehensive, high quality, customer focused range of front- line services to our residents.
* You will be responsible for the day- to- day management of tenancy and neighbourhood issues in respect of a designated group of dwellings, ensuring the proper and appropriate use of accommodation and ensuring that residents receive an efficient and effective service in respect of tenancy and related issues.
Responsibilities
* To personally meet with all new tenants with the purpose of explaining and promoting the full range of services available, explaining the role of the Council as landlord, and the responsibilities of residents benefiting from the occupation of Council accommodation.
* To undertake liaison with other agencies and RSLs' in all aspects within the Public Realm, ensuring opportunities for joint working and common standards across tenure are identified and maintained.
* To undertake regular and scheduled inspections challenging behaviour and working in partnership with residents, internal and external partners ensuring a well cared for environment is established and maintained
* Identifying and providing support to vulnerable residents, ensuring good links with support networks and the co-ordination of services to address needs or problem issues. Ensure that appropriate referrals are made including the identification of high risk cases.
* Encourage all residents to take responsibility for their environment, to engage in the development of services encourage and invite feedback and participation on service delivery; ensuring that referrals are made to the Community Participation and Diversity Team.
* To refer to the Unauthorised Occupation Team any suspicions of unauthorised occupation supporting their work to recover properties.
* Provide high quality service and support to those experiencing antisocial behaviour and hate crime including domestic violence issues.
Essential Requirements
* The job involves lone-working, home visits, block visits and outdoor work. Candidates should be organised and able to prioritise and manage own workload.
* Candidates should have excellent customer service skills, a flexible approach and the ability to work under pressure in challenging circumstances.
If you have the necessary experience and qualifications to fulfill this role, please submit your CV ASAP
Location: Greenwich, Greater London
Category: Social Care
Job Title: Tenancy Enforcement Officer
Salary: £15 – £19/hour (PAYE – Umbrella)
Benefits: Full Time
Job Type: Contract, Full Time
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